This document outlines the rules, rights, and responsibilities that are binding on all gw99 members. Please read it carefully before using our platform — understanding these terms ensures a smoother and safer experience for everyone.
These Terms protect your rights as a GW99 member
Before reading the full terms, here is a summary of the six most important things every gw99 member should know. Full details are available in the relevant sections of the document below.
Every gw99 member must meet the basic eligibility requirements before their account can be fully activated. Registration is free but subject to strict rules.
GW99 supports all major Malaysian payment methods with clear, transparent transaction limits to ensure the security of every member.
All GW99 bonuses and promotions are subject to clearly stated conditions. Understanding these terms will help you claim and use your bonuses correctly.
Gw99 is committed to ensuring all games are conducted fairly and transparently. We have a zero-tolerance policy toward any form of cheating or manipulation.
Account security is a shared responsibility. GW99 provides best-in-class security infrastructure, but members must also take their own precautions.
GW99 takes member wellbeing seriously. We provide tools and resources to help members manage their gaming habits responsibly.
Welcome to GW99, an online entertainment and betting platform operated by GW99 Entertainment Sdn Bhd. This Terms & Conditions document ("Terms") governs the relationship between GW99 and each individual ("Member") who registers for and uses any part of our platform at gw99.biz.
By registering an account or using any gw99 service, you confirm that you have read, understood, and agreed to be bound by all Terms set out in this document. If you do not agree with any part of these Terms, please discontinue your use of the gw99 platform immediately.
These Terms form a legally binding agreement between you and GW99. It is recommended that you keep a copy of this document for your future reference. Any questions regarding these Terms may be directed to the GW99 support team via live chat or email.
GW99 is an adult entertainment platform open only to individuals who meet all of the following eligibility criteria:
GW99 takes the protection of minors seriously. Any individual found to have registered using false information to circumvent the age restriction will have their account terminated immediately and all balances frozen pending investigation. GW99 reserves the right to report such cases to the relevant authorities.
Each individual is permitted to hold only one active account at gw99 at any time. Creating multiple accounts — whether under the same name or different names — is a serious violation of these Terms. GW99 uses advanced detection technology to identify duplicate accounts, and any account identified as a duplicate will be terminated without prior warning.
Members are responsible for ensuring that all information provided at registration and throughout their membership remains accurate, complete, and up to date. GW99 reserves the right to request identity verification documents at any time, particularly prior to processing withdrawals that exceed the specified limits.
Members are fully responsible for keeping their login credentials — including username and password — confidential. GW99 will not be held liable for any losses resulting from unauthorised access caused by a member's failure to safeguard their login information. Use a strong, unique password and enable two-factor authentication (2FA) for added protection.
Gw99 supports the following payment methods, all of which operate in Malaysian Ringgit (MYR):
| Payment Methods | Min Deposit | Processing Time | Withdrawal Limits |
|---|---|---|---|
| Touch 'n Go eWallet | RM 10 | Instant | RM 5,000/day |
| DuitNow | RM 10 | Instant | RM 10,000/day |
| GrabPay | RM 10 | Instant | RM 5,000/day |
| Boost eWallet | RM 10 | Instant | RM 3,000/day |
| ShopeePay | RM 10 | Instant | RM 3,000/day |
| FPX – Maybank2u | RM 30 | Instant | RM 30,000/day |
| FPX – CIMB Clicks | RM 30 | Instant | RM 30,000/day |
Withdrawals from your GW99 account are subject to the following conditions:
All bonuses and promotions offered by GW99 are subject to the following terms unless otherwise stated in the specific promotion's terms:
Every GW99 bonus carries a wagering (rollover) requirement that must be met before a withdrawal is permitted. The specific rollover requirement for each bonus offer will be clearly stated in its respective promotion terms. As a general guide:
If you receive a bonus of RM 100 with a 5x rollover requirement, you must place bets totalling RM 500 before any bonus-related winnings can be withdrawn. Bets placed using your own deposited funds (not bonus funds) do not count toward the bonus rollover calculation.
The GW99 VIP Programme has five tiers — Bronze, Silver, Gold, Platinum, and Diamond. Tier upgrades are automatic, based on cumulative wager amounts within a 30-day period. GW99 reserves the right to modify VIP tier upgrade criteria with reasonable notice given to affected members.
All games on the GW99 platform are operated in accordance with the rules set by the respective software providers. In the event of any discrepancy between the rules displayed on the GW99 platform and the provider's original rules, the provider's version shall prevail.
Confirmed bets cannot be cancelled by members. GW99 reserves the right to void bets under exceptional circumstances, such as technical errors, incorrect odds information, or force majeure events.
GW99 takes any threat to the integrity of gameplay on our platform seriously. The following are strictly prohibited and may result in immediate account termination:
If you disagree with the outcome of a bet or game, you may submit a dispute to the gw99 support team within 72 hours of the incident. gw99's decision after reviewing all available evidence is final. gw99 will endeavour to resolve all disputes fairly and within a reasonable timeframe.
Gw99 members are expected to use the platform in a responsible and respectful manner. The following conduct is strictly prohibited on the gw99 platform:
Violations of any of the above conduct rules may result in a written warning, temporary account suspension, or permanent account termination depending on the severity of the breach. GW99 reserves the right to withhold account balances involved in fraudulent activity while an investigation is underway.
GW99 is committed to maintaining a fully functional and secure platform; however, there are certain circumstances in which our liability is limited:
GW99 members may close their account at any time by contacting the customer support team. Prior to closure, all outstanding bonus requirements will be forfeited, and any eligible balance will be returned to the original payment method within 3 business days.
GW99 reserves the right to suspend or terminate any account at any time, with or without prior notice, for the following reasons:
GW99 believes entertainment should remain just that — entertainment. We are committed to providing a safe environment where members can enjoy games without compromising their financial or personal well-being.
Responsible gambling tools available to all GW99 members include:
If you or someone you know is experiencing gambling-related problems, please seek help. The GW99 support team can connect you with appropriate support resources. You may also visit the Responsible Gaming on our platform for more information.
GW99 reserves the right to amend, add, or remove any part of these Terms & Conditions at any time at our sole discretion. Any material changes will be communicated to members via:
Continued use of the GW99 platform after an amendment takes effect will be considered acceptance of the revised terms. If you do not agree with the changes, you have the right to close your account before the amendment's effective date.
If you have any questions, concerns, or feedback regarding these Terms & Conditions or any aspect of GW99's services, you can reach us through the following channels:
GW99's customer support team consists of trained Malay-speaking individuals who understand the needs of Malaysian users. We are committed to providing accurate, friendly, and helpful responses to every enquiry we receive.
All popular Malaysian payment methods are available — fast, secure, and with no hidden fees.
Deposits are processed instantly. Withdrawals are completed within 15–30 minutes (VIP Gold: under 10 minutes).
Register a free GW99 account in under 2 minutes and enjoy access to over 200 games and betting markets, with guaranteed security and fairness. Trusted by more than 500,000 members across Malaysia.